Get help with Threshold
Contact us directly
For anything not covered below — a bug, a question, trouble with a donation, or just feedback — email unsayapps@pm.me and we'll get back to you.
Common questions
I'm not getting my daily notification.
Check that notifications are allowed for Threshold in your device's Settings app, under Notifications. Threshold schedules a rolling window of notifications in advance and tops itself up automatically each time you open the app — so if it's been a while since you last opened it, opening it once should restore the schedule.
Why does the Support screen show something different on my device?
Text Giving (the SMS option) only works over UK mobile networks. Threshold checks your device's region and shows bank transfer details instead if it isn't set to the UK — this is expected, not a fault. If you're in the UK but still seeing bank details, check your device's Region setting under Settings → General → Language & Region.
The app asked if I want to send a report. What is that?
If Threshold ever crashes or hangs, you may be asked whether you'd like to send a short technical report to help us fix it. Nothing is ever sent without you reviewing it first and choosing to send it yourself — see our Privacy Policy for the full detail on what that report contains.
How do I stop the daily notification, without deleting the app?
Turn off notifications for Threshold in your device's Settings app, under Notifications. The app will still open and show that day's quote — you just won't be notified about it.
Can I suggest a quote, or a source, to include?
Yes — email us. We're especially glad to hear from anyone who knows a tradition or source we haven't represented yet.